Refund policy

8. RETURNS AND REFUNDS

ZOO FOODS will accept returns of dry goods within 30 days of purchase, provided that the Buyer can provide proof of purchase and the Goods are returned in a resalable condition.

For the purposes of this clause, “resalable condition” means unused, unworn, unopened and undamaged.

Refunds will be issued using the original payment method or, at ZOO FOODS' discretion, as credit applied to the Buyer's account for a future purchase, subject always to any applicable statutory rights.

8.1 LIVE ANIMALS

ZOO FOODS does not accept returns of livestock.